PRIVACY POLICY

The individuals Rights:

We understand that it is the right of our clients to have access to how we process their personal information and to know how this information is then stored, managed and subsequently destroyed. Sorrels Caterers Limited collects information only for the purpose of processing your enquiry and booking whilst there is a legitimate interest. This could include name/company details, address, telephone, email address and information relating to individual booking requirements.

Consent:

We do not pass on any of our clients’ personal details to third parties to use. However, on receipt of this declaration our clients do consent to us sharing relevant information with third party suppliers and sub-contractors who are hired for the purpose of supplying equipment where an event is taking place at a private address.

Storage of information:

Initially clients will contact us giving us their personal details with a view to obtaining information from us and a subsequent quotation. This information is stored in our computing system for communications during the period that we are in contact. Post event this information will be stored along with individual details of the clients’ event (including menu choice, timings, table plans) for a period of 2 years, after this time the personal information will be deleted unless there is an ongoing legitimate interest.

We do not store any bank or payment details, any information given to us in this relation is used for the purpose it is given at the time, then is instantly destroyed.

Should you wish for your personal information to be removed earlier from our systems then please contact us: enquiries@sorrelscaterers.co.uk